Claude on a Team or Enterprise plan won't let me add the connector
Claude on a Team or Enterprise plan won't let me add the connector
An Owner or Primary Owner has to add the custom connector for the organisation first. After that, connect it from Customize → Connectors with your own REalyse account. See Connect your assistant and Anthropic’s custom connector guide.
ChatGPT has no place to add a custom server
ChatGPT has no place to add a custom server
Custom MCP servers in ChatGPT need developer mode, which is on the web app and on paid plans (Pro, Plus, Business, Enterprise or Education). Follow Connect and test your plugin. Details are in Connect your assistant.
Copilot Studio says it can't create the MCP server
Copilot Studio says it can't create the MCP server
The connector was probably left behind in Dataverse from an earlier attempt. Delete it from Custom connectors in the same Power Platform environment, wait a few minutes, and try again with the server name
REalyse. Full steps are in Create failed in Copilot Studio."MCP access is not enabled for your account"
"MCP access is not enabled for your account"
MCP access is switched on per account. Ask your REalyse account manager to enable it, then connect again.
"Subscription expired or upgrade required"
"Subscription expired or upgrade required"
Your REalyse subscription isn’t active. Reconnecting won’t help until it’s renewed. Contact your REalyse account manager.
"Session expired" on the sign-in page
"Session expired" on the sign-in page
The sign-in page was open for too long before you finished. Go back to your assistant and start the connection again.
The sign-in page doesn't open
The sign-in page doesn't open
Check that you added the server URL exactly as
https://mcp.realyse.com/mcp, with no headers or tokens. Some clients only start sign-in when you click Connect or try to use a tool for the first time.My assistant was working but now gets sign-in errors
My assistant was working but now gets sign-in errors
Your session has expired. Assistants that don’t support refresh tokens need you to reconnect from time to time. Disconnect and connect again from your assistant’s settings.
"MCP monthly row limit reached"
"MCP monthly row limit reached"
You’ve used this month’s allowance. The default is 10,000 rows, unless your account manager has set a different limit. The message tells you when it resets. Lookup tools such as
resolve_location still work in the meantime. To raise your allowance, contact your REalyse account manager. See Usage limits.A trend or statistics request is refused
A trend or statistics request is refused
Trend tools need every requested series to fit in your remaining allowance. Ask for fewer series (for example, fewer crime categories) or wait for the allowance to reset.
My assistant can't find the place I asked about
My assistant can't find the place I asked about
Try a postcode or a better-known place name. You can also ask for an area around a point, such as “within one mile of Leeds station”.
Results look out of date
Results look out of date
Ask your assistant when the relevant dataset was last updated. It will call
get_dataset_update_dates.